Poor communication dismaying family members of AgeCare residents as COVID-19 outbreaks rage

Article content continued

She said long-term care homes should have been better prepared for a second-wave of COVID-19 after the virus ravaged some sites in the spring.

“We’re paying whatever we’re paying every month for our parents to live there. We expect a certain level of compassion, we expect a certain level of interaction, we expect a certain level of cleanliness, all of these things that were outlined when we moved in,” she said.

It’s been more than a month since McCarthy was able to see her mother in-person. A frequent visitor to her mother and other residents prior to the outbreak, she said it was “frustrating” not being able to help give her mother the care she needs.

It’s been even longer for Dekuyper, who last saw her mom on Oct. 12. She said at that time, she found six separate hand-sanitizer stations were empty, raising alarms before the outbreak even began.

She worries even more residents and staff could fall sick and face severe illness at the facility.

“It’s too little, too late for some people. Luckily, my mom is still alive, but she looked terrible, just really, really poor,” Dekuyper said. “It’s just brutal.”

AgeCare said residents at their SkyPointe and Glenmore sites received their first doses of the Moderna COVID-19 vaccine Thursday, with their other locations scheduled to receive inoculations in the following days.

jherring@postmedia.com

Twitter: @jasonfherring

View Source